Get a rate and print a label without leaving the counter
A customer drops off a repaired device. You need to ship it back. You could call the courier, wait on hold, get a quote without surcharge context, then book it manually. Or you could look it up, pick a service with charges visible, whether the carrier publishes them or not, and print the label while the next customer is still walking in.
Built around the business teams doing the shipping.
Counter staff and shop managers at repair depots, print shops, medical supply counters, and industrial distributors who need to rate and ship parcels as part of a service transaction — not as a separate logistics step.
A practical workflow for Canadian business parcels
Look up a carrier rate and print a label in the middle of a service transaction without switching tools. Teams enter shipment details once, compare rates with surcharge context, whether the carrier publishes it or not, buy labels, track delivery, and keep support reachable when a carrier or package edge case needs review.
Why this fits Canadian B2B parcel workflows
Surcharges are shown, whether the carrier publishes them or not, before you buy the label — fuel, residential, remote-area — so the price you quote the customer has better carrier-fee context. Correction monitoring catches any carrier adjustment.
No storefront connection required. A counter that ships items for service — not for ecommerce — can use this without any integration work.
Support is reachable at support@covantra.net for the shipments that don't fit the standard flow — oversized returns, unusual destinations, carrier refusals.
Works for repair-and-return, warranty exchange, and parts-dispatch workflows without a dedicated logistics team.
Common questions
Who is this for?
Counter staff and shop managers at repair depots, print shops, medical supply counters, and industrial distributors who need to rate and ship parcels as part of a service transaction — not as a separate logistics step.
Does this require a monthly subscription?
No. The workflow is positioned for teams that need parcel shipping without a monthly subscription or storefront-first setup.
How are surcharges handled before label purchase?
Surcharges are shown, whether the carrier publishes them or not, before you buy the label — fuel, residential, remote-area — so the price you quote the customer has better carrier-fee context. Correction monitoring catches any carrier adjustment.
What local or workflow context is covered?
Look up a carrier rate and print a label in the middle of a service transaction without switching tools.
Related shipping pages
Shipping edge case? Contact support.
When a parcel edge case does not have a realistic self-serve path, support is available at support@covantra.net.